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Privacy Policy

Privacy Policy
SolRiver Mindfulness Counseling
401-B Vernon St, Roseville, CA 95678
(916) 622-3485
https://www.solrivermindfulnesscounseling.com
Effective Date: June 6th, 2026
1. Introduction
SolRiver Mindfulness Counseling ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact our practice, schedule appointments, or otherwise interact with our services.
By using our website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Telephone number

  • Mailing address

  • Information submitted through contact forms

  • Appointment requests

  • Communications with our office

Please do not submit confidential health information through website contact forms unless specifically requested.
Automatically Collected Information
When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of access

  • Referring website information

  • Website usage analytics

3. How We Use Your Information
We may use your information to:

  • Respond to inquiries

  • Schedule consultations and appointments

  • Provide customer support

  • Improve our website and services

  • Send administrative communications

  • Maintain security and prevent fraud

  • Comply with legal obligations

We do not sell personal information.
4. Protected Health Information (PHI)
If you become a client, your therapy records and Protected Health Information (PHI) are governed by applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).
This website Privacy Policy does not replace our Notice of Privacy Practices, which is provided separately to clients receiving clinical services.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze website traffic

  • Remember user preferences

  • Enhance user experience

You may disable cookies through your browser settings, though some website features may not function properly.
6. Third-Party Services
We may use third-party providers to support website operations, including:

  • Website hosting providers

  • Analytics services

  • Scheduling platforms

  • Email communication services

  • Payment processing providers

These providers may access information only as necessary to perform services on our behalf.
7. Telehealth and Online Communications
If telehealth services are offered, communications may occur through secure platforms designed to protect client confidentiality.
While we take reasonable precautions, no electronic transmission or storage system can be guaranteed to be completely secure.
8. Information Sharing
We may disclose personal information:

  • With your consent

  • To service providers assisting our operations

  • To comply with legal obligations

  • To protect the rights, safety, or property of clients, staff, or others

  • As required by court order or applicable law

We do not sell or rent personal information to third parties.
9. Data Retention
We retain personal information only as long as necessary to:

  • Provide services

  • Meet legal and regulatory requirements

  • Resolve disputes

  • Enforce agreements

Client records are maintained according to applicable California professional and legal retention requirements.
10. Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information.
However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
11. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • The right to know what personal information we collect

  • The right to request deletion of certain personal information

  • The right to correct inaccurate information

  • The right to limit use of certain sensitive personal information where applicable

  • The right not to be discriminated against for exercising privacy rights

To exercise these rights, contact us using the information below.
Certain health information maintained under HIPAA may be exempt from some CCPA/CPRA requirements.
12. Children's Privacy
Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children through the website.
If you believe a child has provided personal information through our website, please contact us so we can remove it.
13. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.
We encourage users to review the privacy policies of any external sites they visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.
Continued use of the website after changes are posted constitutes acceptance of the revised policy.
15. Contact Us
If you have questions regarding this Privacy Policy, please contact:
SolRiver Mindfulness Counseling
401-B Vernon St
Roseville, CA 95678
Phone: (916) 622-3485
Website: https://www.solrivermindfulnesscounseling.com

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